Last updated: June 2026
At GRIP0S ("we", "us", "our"), we take your privacy seriously. This policy explains how we collect, use, store, and protect your personal information when you use our platform at grip0s.com.
Account Information: When you create an account, we collect your name, email address, and password (encrypted). If you upgrade to a paid plan, we collect billing information through our payment processor.
Usage Data: We collect information about how you use GRIP0S, including pages visited, features used, and interaction patterns to improve our service.
Infrastructure Data: When you add infrastructure nodes to your dashboard, we store the domain names, IP addresses, and monitoring data you provide. We access these endpoints only to perform the monitoring services you configure.
Communications: Messages sent through GRIP0S Comms are stored to provide the messaging service. We do not read or analyse private messages.
Your data is stored securely using industry-standard encryption. We use Convex for our backend database, which provides encrypted data storage and secure API access. Passwords are hashed and never stored in plain text.
We do not sell, trade, or rent your personal information to third parties. We may share data with:
You have the right to:
We use essential cookies for authentication and session management. We do not use third-party advertising cookies. Analytics cookies are used only to understand usage patterns and improve the platform.
We retain your data for as long as your account is active. When you delete your account, we remove your personal data within 30 days. Some data may be retained in backups for up to 90 days. Monitoring data and logs are retained according to your plan's data retention policy.
GRIP0S is not intended for use by children under 16. We do not knowingly collect personal information from children.
We may update this privacy policy from time to time. We will notify you of significant changes via email or through the platform. Continued use of GRIP0S after changes constitutes acceptance of the updated policy.
If you have questions about this privacy policy or your data, contact us at hello@gamegrip.cloud.